Privacy Policy
Effective Date: 07 February 2025
At GenShift, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our web hosting, cloud hosting, email hosting, domain registration, and other related services (collectively, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our Services, we may collect the following types of information:
a. Personal Information:
- Name, email address, phone number, billing information
- Company name, domain name, and related account details
b. Account Information:
- Login credentials, usage history, support tickets, and service preferences
c. Technical Information:
- IP address, browser type, operating system, and other device identifiers
- Server logs, analytics data, and cookies
This information is collected to ensure service functionality, security, and reliability.
2. How We Use Your Information
We use the collected information for purposes including, but not limited to:
- Providing and managing your hosting and related services
- Processing payments, billing, and account verification
- Improving our Services through monitoring and performance analysis
- Sending important notices, updates, and promotions (if opted-in)
- Ensuring security, fraud prevention, and policy enforcement
Your data is used strictly for operational and legal purposes.
3. Cookies and Tracking
We use cookies and similar tracking technologies to enhance user experience, analyze traffic, and improve website functionality.
You can manage or disable cookies through your browser settings, but some Services may not function properly if cookies are disabled.
Cookies help us deliver a stable and optimized experience.
4. Information Sharing and Disclosure
We use cookies and similar tracking technologies to enhance user experience, analyze traffic, and improve website functionality.
You can manage or disable cookies through your browser settings, but some Services may not function properly if cookies are disabled.
Your information is handled with controlled access and limited exposure.
5. Data Security
We implement industry-standard security measures, including encryption, firewalls, and regular backups, to protect your information.
While we take all reasonable precautions, no method of transmission over the Internet or electronic storage is 100% secure.
Security is a priority, not a guarantee.
6. Data Retention
Personal information is retained only as long as necessary for business, legal, and regulatory purposes.
You may request deletion of personal data, subject to billing, legal, or security obligations.
Data retention follows compliance and operational needs.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct or update inaccurate information
- Request deletion or restriction of your data
- Opt-out of marketing communications
To exercise these rights, contact us at support@genshift.cloud.
Your rights are respected within legal and operational limits.
8. Third-Party Services
Our website and Services may include links to third-party websites or services.
Proxcels is not responsible for the privacy practices of third parties, and we encourage you to review their policies separately.
Third-party services operate outside our control.
9. Children’s Privacy
Our Services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
Protecting children’s privacy is strictly enforced.
10. Changes to This Policy
Proxcels may update this Privacy Policy from time to time.
Users will be notified of significant changes via email or website announcements. Continued use of the Services constitutes acceptance of the updated policy.
Policy awareness is the user’s responsibility.
11. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Email: support@genshift.cloud
We address privacy concerns seriously and formally.
